FAQ
Explore our most frequently asked questions to learn more about our services, sourcing process, and how Ocean supports your business every step of the way.
FAQ
General Question
Find answers to common inquiries about our products, delivery timelines, order process, and more. If you don’t see your question here, feel free to contact us directly.
We export premium-quality bananas from India and high-grade green coffee—primarily Robusta and Arabica—from Uganda.
Yes, our products are sourced from farms certified by global standards such as GAP, Organic, and Rainforest Alliance.
You can submit an inquiry through our contact form, email, or phone. Our sales team will respond promptly to assist you.
We offer a range of Incoterms, including FOB, CIF, and DAP, depending on the agreement with the buyer.
Yes, sample shipments can be arranged depending on the product type and destination country.
Our bananas are shipped from major Indian ports such as Nhava Sheva and Chennai, while our coffee is exported via Mombasa Port in East Africa.
How can I finalize my order?
To finalize your order, please contact our sales team through the contact page or the phone numbers provided after selecting your products and filling in your details. Our experts will assist you with the next steps.